After shopping in the mall, your mobile number cannot be forcibly taken for billing purposes. Know your rights here

Consumer Rights for Giving Mobile Number In Mall: If your mobile number is asked for billing during shopping in the mall, then you can refuse. If it is asked forcefully, you can complain under these rights.

Nowadays malls have become a part of the lifestyle of people in all the big and small cities of the country. People often go here for shopping, movies, food court and entertainment. Thousands of customers shop every day in these crowded malls.

Whenever a customer makes a purchase from the mall, then the payment for everything purchased is made at the billing counter. Often there are long queues at the counter and people want to get out after making the payment quickly. But during this time many times customers have to face such problems.

It is often seen that different types of information are asked from the customer at the billing counter. This includes details like name, address and mobile number. Many people think that giving this information is necessary. Otherwise, billing will not be completed.

Many times, mall employees forcefully ask for mobile number from the customer. The reason given for this is that it is necessary for entry in the billing system or it is used to tell about offers and schemes. Generally, people do not refuse to do this.

But it is not necessary to take mobile number from any customer in the name of billing. If the customer wants, he can share this information. But if a customer wants, he can also refuse to do this. No mall or its employee can force a customer to give the number.

It is clear under the Consumer Rights Act that personal information cannot be forcibly taken from a person who is shopping. Details like mobile number can be shared only on the customer's wish. If such pressure is exerted in a mall, then it is wrong and the customer can complain.

Next time when you go shopping in a mall and your mobile number is asked for at the billing counter, then keep in mind that it is not necessary. It is your right to refuse to give it. If pressure is exerted, then you can complain directly to the consumer forum.